Refund policy

Refund policy

At Befist, we want you to be fully satisfied with your purchase. This policy explains how returns, refunds, and replacements are handled.

1. Return Eligibility

You may request a return within 30 days of delivery if:

• The item is unused and in original condition
• All original packaging, manuals, and components are included
• The item is not damaged due to misuse

👉 Returns that do not meet these conditions may be declined.

2. Non-Returnable Items

We do not accept returns for:

• Used or assembled products
• Items damaged by improper use
• Final sale or clearance items (if clearly marked)

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us within 7 days of delivery
• Provide photos or video evidence
• We will offer a replacement or full refund at no additional cost

4. Return Process

To initiate a return:

1. Email us at support@befist.com
2. Include your order number and reason for return
3. Our support team will provide return instructions

👉 Do not send items back without prior authorization.